Nepean Belle Paddlewheeler & Penrith Platypus Cruiser
Terms & Conditions
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Please contact our Office direct for Private charter of the whole
Please contact our Office direct for Private charter of the whole vessel. Ph (02)4733 1274.
: For additional details of these notes refer to terms and conditions
: For additional details of these notes refer to terms and conditions detail below:
Prices for November. and December. evening cruises are for children aged
0-12 years. At all other times
child’s prices are for ages 4 to 12 years. Due to limited space, Prams or
strollers admitted only where space allows.
2. Deposit required to Hold ticket bookings.
Lunch $15 pp / Dinner $25 pp. Morning / Afternoon tickets to be paid for
at time of booking. Confirmation requires
final ticket balance to be paid in advance up to 1 month prior to cruise.
This timeframe varies by season. See detailed terms and conditions below.
3. Varying Cancellation charges apply
depending on the prior notice given. For Deposit / Payment and
refunds policy see detailed terms and conditions below.
4. The company reserves the right to transfer cruises between vessels
5. Other terms and conditions apply. (Eg flood or bushfire, mechanical
faults, capacity or schedule requirements, actions / behaviour of
passengers et al.)
See detailed terms and conditions below.
See detailed terms and conditions below.
Nepean Belle Paddlewheeler & Penrith Platypus – Terms and Conditions- Further Detail
Deposits, Ticket Payments and Refunds.
for cruise tickets are required in advance. To reserve and hold bookings
we require the relevant deposit with the balance of moneys paid by the
balance due date.
terms apply to our regular cruises. Different conditions may apply to
privately chartered cruises such as Weddings, Corporate functions or to
- $15pp Lunch, $25 pp Dinner.
are not refundable for passenger number reductions occurring within
one month of the cruise date. Deposits are not refundable for
bookings that have been held for longer than 3 months unless 3 months
notice prior to the cruise is given.
Balance of Ticket Money due dates.
Note: No fares (deposit or balances) are refundable after these
Cruises departing Jan – Oct :
2 weeks prior to the cruise date.
Cruises departing Nov - Dec : 1 month prior to the cruise date.
Terms – Standards of behaviour.
is our intention to provide our passengers with safe, enjoyable and
efficient service on our cruises. In order to achieve this for the
greatest number of our passengers it will be necessary for passengers to
also consider others on board and act in a manner that is socially
requirement would include providing personal identification or assisting
with passenger identification if requested. Failure to meet these
requirements or act in a socially responsible manner, may result in the
offending passenger(s) being set down ashore without refund. Further,
any behaviour considered by senior crew members to threaten the safety
or enjoyment of any persons and the vessel, or to be in breach of the
law will result in the offending passenger(s) being set down ashore
without refund of moneys paid, and the calling and reporting of the
incident to the appropriate authorities.
Cruise Schedule Variations
Scheduled Cruise times may
be altered to accommodate special requirements for group charter. Cruise
lengths are our best approximation and may alter slightly due
to weather conditions, special or one off circumstances or
passenger needs eg illness. The company reserves the right to
transfer cruises between vessels without notice and to alter scheduled
cruise times. (Eg due to events outside our control such as severe weather, flood
or bushfire, mechanical faults, industrial action, capacity or schedule
requirements, lack of demand, actions / bad behaviour of passengers et
al.) In general there is always a Saturday evening dinner cruise and a
Sunday luncheon. On other days our cruise schedule varies depending
on demand. Visit www.nepeanbelle.com.au
for upcoming cruises.
terms and conditions apply. (Eg War or terrorism, flood or bushfire,
mechanical faults, industrial action, capacity or schedule requirements,
actions / bad behaviour of passengers, Responsible Service of Alcohol et
al.) IN the event of our company cancelling a cruise for
whatever cause, where possible we will transfer the full value
paid for tickets to an equivalent alternate cruise. IN the
event of our cancellation or alteration of the cruise
schedule, the company will not be liable for expenses incurred
by the ticket holders beyond the amount actually paid to
the company for those relevant tickets.
ADDITIONAL DETAILED INFORMATION – CHARTER OR PUBLIC HOLIDAY
PRICING, FACILITES, SPECIAL REQUIREMENTS, SCHEDULE, ETC.
Charter or Special Occasion Pricing
Published Prices do not include all Public Holidays, special
occasions or private charters.
Please call our office for confirmation of such details.
company reserves the right to increase prices for new bookings
Drinks / Bar Facilities
licensed bar facilities are available on board. Drinks from the
bar are not included in the ticket price. Group bookings may
set up a prepaid tab facility at the bar for their members if required.
Our company adheres to the principles of Responsible Service of Alcohol
and where passengers appear to be approaching intoxication, further
service of alcohol to that passenger will be suspended.
Toddlers / Prams / Children Supervision
(1-3 years) are charged for meals. For the Cruise, there is no charge EXCEPT
for Friday, Saturday & Sunday evenings in Nov &
Dec where toddlers are charged childs prices.
to limited space, Prams or strollers admitted only where space allows. Parents
should at all times supervise Young Children. It is not possible for
children to simply fall overboard, however if children climb over
handrails or are running onboard the potential for injury is increased.
Crew members will attempt to correct any unsafe behaviour observed,
however child minding is not the role of crew members, nor are the crew
licenced to do so.
Special Dietary Requirements
alternatives for special dietary needs such as vegetarian or gluten
intolerance, are available where advance notice is provided to our
Photos, Images used for publicity.
purchasing tickets and as a condition of entry to a public place, passengers
acknowledge that any photos or images taken of them by or on behalf of the
company may be used for promotional purposes. The company will not publish for
promotional purposes any photos that show passengers acting illegally or
Wheelchairs / Toilet FacilitiesBoth vessels are wheelchair accessible. For special requirements eg Wheelchair access, please inquire with our office at the time of booking. Note that on the Nepean Belle the toilets are located upstairs and are NOT wheelchair accessible. On the Platypus the toilets are on the main (lower) deck. The Platypus also has a wheelchair accessible toilet. There are wheelchair accessible public toilets in the car park near our boarding jetty.
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Copyright 2006 Depagi Pty. Ltd. trading as Nepean Belle ABN 64 003 296 731.
All Australian and International rights reserved.
All Errors and Omissions Excluded. The information contained in this website may be considered as a guide only.
The company (Depagi Pty Ltd) takes no responsibility for any inaccuracies, omissions or consequences arising therefrom.
No warranty is given and no liability accepted.
Web site by Tracey Larkham